frequently asked questions

how loans from MitigCapital work

how much may i borrow?

If this is your first loan from MitigCapital, you could qualify for up to $1,000. Returning customers that remain in good standing and after certain successful payments can qualify for future loans up to $1,250.

how soon will i get my money?

If your application is approved and verified by 5 p.m. CT, we can electronically deposit your loan proceeds into your account as early as the next banking business day.

how much does my loan cost?

Your loan's total cost depends upon the amount that you're approved for, your payment history, and length of loan. Returning customers with a successful payment history can qualify for even lower rates.

payment options

what happens if i don't make my loan payment by the due date?

It is your responsibility to make your loan payment by the due date. The good news is we make it easy for you to avoid this situation. You can schedule automatic electronic payments from your checking account or provide payment in one of the following forms (check or money order). If you do make a late payment, skip a payment, or a payment is returned to us, you may incur additional fees.

If you are unable to make your scheduled payment, please contact Customer Support.

what are my payment options?

Your full payment schedule will be included in your loan agreement. You can reduce the total cost of your loan by paying off your loan prior to your last due date on your payment schedule or by making additional payments on or between your payment due dates.

Unlike many traditional banks, at MitigCapital, you have the choice of paying off your loan over several payments, or all at once at any time - without penalties.

application

how will i know when my application is approved?

You won't have to wait long. After you submit your online application, your results will be available in a matter of seconds. If conditionally approved, subject to verification of your application information, you will be able to request how much you want to borrow up to your maximum approved amount. In the event we are unable to approve your application for credit, we'll notify you with the reason for denial.

security

how do you protect my personal information?

We understand that you might have some reservations about providing us with your personal information in applying for a loan online. Keeping your financial and personal information secure and confidential is one of our most important responsibilities. MitigCapital has taken a number of measures to keep our process completely confidential and secure. Due to limited space, we won't go into the details here, but we encourage you to review the details in our Security page. And, of course, if you have additional unanswered questions, please contact us.